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FAQ
Enrollment
Technology
School Calendar

  TECHNOLOGY
FREQUENTLY ASKED
           QUESTIONS

Q
Is there technical support available if I or my child experience problems with the computer or online curriculum?
A
Yes, call the ECOT Technical Support Help Desk at 1.877.430.4542, Monday through Friday 8:30 a.m. to 8:30 p.m. and Saturday 8:30 a.m. to 7:30 p.m. The Technical Support Agents respond to each problem individually to ensure your child is able to access his or her online curriculum.
 
Q
Does ECOT provide a computer to use and connectivity expenses?
A
ECOT provides up to one computer per student at the option of the parent. In most areas, ECOT also offers a high-speed cable connection for students to connect to ECOT's secure Web-based network, or Intranet.
 
Q
Can a student keep the computer after graduating or leaving the school?
A
No, ECOT is able to provide students the use of a computer with necessary components only while enrolled in ECOT. Once the student is no longer enrolled, ECOT will collect the computer and all equipment.

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